BLK & Bold Specialty Beverages is a coffee micro-roastery and national wholesaler of specialty coffee and teas. Our mission is to make a fundamental shift in the choices of coffee consumers via providing a range of product options at mass retail/grocery (currently Target, Whole Foods, Kroger, Albertsons, Amazon, Boxed.com, Macy's, Walgreens, HEB, ShopRite, Canteen, US Foods, Tradecraft) that extends the consumer’s social impact footprint via positively impacting the communities of consumers across the US. As a result, we contribute 5% of our profits to initiatives across the US that support domestic youth in need. 

We are proud to be the first and only Black-owned (MBE Certified) nationally-distributed coffee as well as a fully-certified B Corp, reinforcing our domestic-impact commitment to our consumers and stakeholders. Additional active certifications include Kof-K Kosher, Fair Trade USA/International, and a certified Safe Quality Foods (SQF) food processing facility.

Reports to: Warehouse and Inventory Manager

Description: The Warehouse team performs all shipping and receiving activity for the Blk & Bold warehouse.This role ensures customers receive the correct items in a timely manner and supports inventory accuracy through proper receiving, shipping, and fulfillment tasks.

Essential Responsibilities:

• Works independently and across the Warehouse & Inventory team to deliver upon daily fulfillment service levels
• Accurately and efficiently picks, packs and ships e-commerce and wholesale orders according to sales order; audits for accuracy
• Physically prepares items for shipment; includes palletizing, labeling, and case-packing products
• Processes customer returns for shipment back to Warehouse inventory
• Sorts and places materials or items on racks, shelves, or in bins according to established organization of products and supplies
• Champion the inventory management process across members of the Warehouse and Inventory team by ensuring inventory accuracy through periodic cycle counts and inventory adjustments within the ERP system (NetSuite)
• Partners with Sales, Marketing, and Leadership teams regarding order prioritization, resolving potential issues, and assisting with customer communication
• Manages inventory of packaging and marketing materials; coordinates reorder points with product manager
• Receives inbound shipments in the ERP system; ensures proper receiving documentation
• Works with Warehouse Sr. Manager to prioritize workload 
• Safely operates material handling equipment, including pallet jacks, scissor lift, and forklift
• Follows SQF (Safe Quality Food) standards for receiving, storage, and shipping

Qualifications:

• 2+ years of experience in a manufacturing/ production environment
• Ability to perform repetitive tasks with attention to detail
• Experience processing orders and using inventory management systems (ex NetSuite) preferred
• Works well individually as well as in a team
• Coachable and willing to adapt to new direction quickly
• Basic math and reading comprehension skills
• Proficient with Microsoft Office and Google Suite
• Fork lift, pallet jack, and scissor lift training/certification within 6 months 
• Ability to work in a fast paced environment with repetitive motion
• Ability to lift, carry, push and pull up to 60 pounds frequently throughout a day
• Ability to stand, walk, stoop, kneel, reach and bend for extended periods of time
• Ability to hear, see, and speak within a loud environment
• Ability to work in varying temperatures including environments with hot roasters
• Regular and predictable attendance
• Willing perform other duties as assigned